10 09, 2020

Helping to slow the spread of COVID-19 in South Africa

By |2020-10-07T12:15:02+02:00Sep 10th, 2020|COVID-19|

When CCI South Africa was asked to help flatten the curve by contacting members of the public who tested positive for COVID-19, the team didn’t hesitate. Our Durban contact centre was asked by the Durban Chamber of Commerce & Durban Mayor’s office for urgent assistance. And within 24 hours a [...]

28 07, 2020

60 seconds with CareerBox MD Lizelle Strydom…

By |2020-07-28T12:36:21+02:00Jul 28th, 2020|CareerBox|

CareerBox acts as CCI’s recruitment platform, providing skilled agents. Before we talk to Lizelle, here are a few CareerBox stats: Sources almost all of CCI South Africa’s workforce. Free training programmes and structured progression is offered to candidates. Offer opportunities to previous disadvantaged young people in South Africa. Will launch [...]

8 07, 2020

Keeping our Durban Call Centre Agents Safe at Work

By |2020-07-08T10:25:14+02:00Jul 8th, 2020|Call Centres|

As work life resumes across the country, here at CCI South Africa we’re introducing new measures to keep our Durban call centre agents safe at work. Durban call centre agents – new safety measures at CCI South Africa While office spaces were closed during the peak lockdown phase many companies [...]