CCI Global is recognized as ‘Outsource Partner Of The Year’ at this year’s Business Intelligence Group awards. The awards acknowledge those who are helping companies better communicate with their customers to provide a differentiated level of customer service. CCI Global were awarded for achievements in providing unique and purpose driven service excellence across our portfolio. The awards add continued confidence in our ability to provide our International client base with top tier customer service support from Africa.
Month: June 2023
CCI Global Features In Everest Group’s Seminal Report, Africa on the Rise: The Next Frontier in Customer Experience Management (CXM)
BI Group Announces CCI As Winner 2023 Excellence in Customer Service Awards
Recognized as The Customer Service Outsourcing Provider Of The Year in 2023
CCI has been named a winner at the 17th Annual Stevie Awards for Sales & Customer Service. The 2023 competition received more than 2,300 nominations from 49 nations and territories. Entries were considered in categories for customer service and contact center achievements, sales and business development, and categories recognized new products and services, solution providers, and thought leadership initiatives. CCI showcased expertise across our E-Commerce campaigns where we have implemented efficiencies that significantly improved customer satisfaction scores for our clients.